Desktop & User Care - Remote and On-Site IT Support for your Staff

All-You-Can-Eat Helpdesk Support

24 Hour Tech Support Helpdesk Service in the Bay Area, California

End-users are human.

Shouldn't their IT support be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

The Network Management Solutions Desktop Platform

Remote monitoring, maintenance, reporting, and cost-effective support

Network Management Solutions's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the Network Management Solutions technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.

Empower your staff by giving them direct access to Network Management Solutions's unlimited phone and remote support. Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the Network Management Solutions Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

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Latest News

Service Bulletin Section Added

We have added a service bulletin section to our website.  We will be keeping out clients updated with changes to our service process.  Check out the Service Bulletin page.

Contact Us

Learn more about what Network Management Solutions can do for your business.

callphone

Call us today    831-464-2440

1574-F Soquel Dr.
Santa Cruz, California 95065

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